Return policy

GameSphere is committed to providing the highest level of customer satisfaction. If you are not completely satisfied with your purchase, please see our Return Policy below.

1. Return Policy

You can return or exchange purchased games within 14 days from the date of purchase, subject to the following conditions:

• The game has not been used and is in its original packaging.
• There are no signs of damage or traces of use.
• The purchase was made through our official website.

2. Return process

To process a return or exchange, please follow these steps:

1. Please contact our support team via the Feedback form on the Home Page , indicating your order number and the reason for the return.
2. Get instructions on how to return your item.
3. Please pack the game in its original packaging and send it to the specified address.
4. Once we receive and inspect your item, we will process your return or exchange within 7 business days.

3. Refund of funds

After successful inspection of the returned goods, we will refund your money in the same way as payment was made, unless otherwise agreed with you.

4. Exceptions

Some items cannot be returned, including:

• Digital products such as game downloads and activation codes.
• Products purchased on special offers or discounts.

5. Contact information

If you have any questions or suggestions about our Cookie Policy, please contact us via the Contact Us section on the Home Page .